Payroll >> Visibility
If a customer needs clarity on an invoice for payroll engagements (for example: fls log hours off platform and payroll adds an expense), the agent will need to contact the Payroll Team via Slack: #ask-payroll.
Payroll >> Onboarding Questions
If the customer has Payroll onboarding questions and/or wants to know how to increase or decrease rates, the agent will need to contact the Payroll Team via Slack: #ask-payroll.