If any privacy-related cases come to CS, please send these requests to Privacy_Requests_CX410
For GDPR specific cases, please refer customers to this help article: EU GDPR Compliance
What is the GDPR?
Thanks for your question. The General Data Protection Regulation (GDPR) is a new privacy regulation that goes into effect on May 25, 2018. GDPR gives residents in the European Economic Area (EEA) more clarity and control over how their personal data is used. Personal data is anything that can directly or indirectly identify a person, such as a photo, name, bank details, medical information, computer IP address, and so on. This European-wide law replaces the 1995 Data Protection Directive 95/46/EC. To learn how Upwork is complying with this new regulation, click here.