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Troubleshoot Desktop App

tracking time app doesn't work, time tracker doesn't work, time tracker is broken, tracking time app not working Having trouble with the desktop app? Use this article to help qu...

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About the Desktop App

To help make getting work done easier, the Upwork desktop app is designed for collaboration. To help make work safer, it includes Payment Protection. Everyone can use it to send...

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Activate Screenshot and Webcam for MacOS Mojave and Newer

If you are having trouble with your webcam, microphone access, or taking screenshots, you may simply need to change permission on your MacOS (Operating System). Depending on you...

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Enable Third-Party Cookies in Supported Browsers

Like most sites, Upwork employs cookies on our pages. We know that your privacy is important to you so we only use them when it’s important to do so — such as for personalizing ...

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Allow Cookies and Tracking Content in Mozilla Firefox

To use Upwork to its fullest on Firefox, you’ll need to allow cookies and tracking content. We use these settings to give you a better experience on Upwork’s website. To allow c...

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Install the Desktop App

To make work more convenient, we developed the Upwork Desktop App. This app lets you track your time, message with clients, and use our Zoom video integration for high-quality v...

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Log time with Time Tracker

To help you focus on the important stuff, like doing excellent work, we try to make the rest easy. So we made sure that billing your time using Time Tracker in the Upwork deskto...

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Troubleshoot Desktop App (Linux)

Having a problem with the app that is not covered below? Go here for more troubleshooting tips. To make sure our desktop app works for as many people as possible, it supports ...

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Troubleshoot Work Diary

Occasionally you may have an issue with your Work Diary –– maybe you forgot to turn on the Time Tracker, accidentally deleted a screen capture, or logged hours under the wrong c...

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