Loading
{ "global": { "icon": "info", "start": "", "end": "" }, "responsive_group_1": { "country": "All", "usertype": "all", "icon": "info", "start": "", "end": "" }, "responsive_group_2": { "country": "All", "usertype": "all", "icon": "info", "start": "", "end": "" } }

Articles in this section

Email issues with using your Apple account to sign in to Upwork

When you create your Upwork account, you have the option to do so with your Apple ID/email account. However, depending on how you do it, you may unintentionally block us from se...

Continue reading
Generate a HAR file for support

When things go wrong, our support team might need technical information to help fix the problem. For example, we might ask for a HAR file, or a log of network requests, to help ...

Continue reading
Multiple Account Types

The Upwork Terms of Service allow only one account per person. However, you can create a specialized profile to allow you to better highlight your different talents. This featur...

Continue reading
Edit Account Information

Your account information can be updated at any time, but certain portions of your account information must comply with Upwork's Terms of Service. To update your account informat...

Continue reading
Join an Agency

The only way to join an agency is to be invited by an agency administrator. Your relationship with them is managed privately outside of Upwork. Agency relationship types Exclusi...

Continue reading
Leave an Agency

In your Upwork account, you can leave an agency at any time. If you choose to do so, you will keep your Upwork profile and related work history from your time in the agency. To ...

Continue reading
Verified Name

Your full verified name is not shown to everyone. However, when you agree to enter into a contract with a client, we do share your verified name with that client at that time. Y...

Continue reading

Get Support

Log in for personalized service and assistance.

Learning Hub

Expand your Upwork knowledge.