When escalating contact release requests to EE for additional review, please include the following information in internal notes within the ticket you have with the requestor, do not create a new ticket for EE, and assign the ticket to EE.
[ACTION] User Contact Request
[CL UID]
[FL UID]
[UID OF USER REQUESTING CONTACT INFO]
[ASSIGNMENT]
[CONTRACT ISSUES]
[TICKETS RELATED TO ISSUE]
[CAUSE OF REQUEST]
[INFORMATION FROM USER ON HOW THEY WILL USE THE INFORMATION]